Name: VOILA Studio
Brand: VOILA
Price: 100 INR
Availability: InStock
Rating: 4.8 (5218 reviews)

How to ship and return products?

You can ship your products to VOILA studio, ensuring they are well-packed to avoid damage. For returns, we can arrange shipping at an additional cost, which you will need to cover. Alternatively, you can arrange your own return shipping to avoid extra charges.

How are the products packaged for return shipping?

All items are securely packed using industry-standard packaging materials to ensure safe transit back to you.

How are my products shipped back after the shoot?

We carefully repack and return your products via a reliable courier service. Tracking details are shared once the dispatch is done.

What happens if my products are damaged during transit?

We take utmost care in securely packing your products to minimize any risk during transit. However, since shipping is handled by third-party logistics providers, any damage incurred in transit is beyond our direct control. However, we’re happy to coordinate with the courier to help resolve the issue.

What if any of my items get lost during the shoot or return process?

We ensure careful handling and tracking of all items throughout the shoot and return process. If something happens to go missing, we will thoroughly investigate at our end and also coordinate with the courier service to help resolve the matter.

How do you ensure product safety during handling and shipping?

We follow a systematic inventory check-in/out process and handle all products with care throughout the shoot and packing process.

Do you offer storage in case immediate return isn't possible?

Yes, we offer short-term storage for completed shoots. If a delay in return is expected, you can simply inform us in advance and discuss the arrangements with our team.

What if I want to send new products after the shoot has been completed?

Additional products sent after the shoot will be treated as a new project and charged accordingly. Feel free to connect with our team — we’ll be happy to guide you through the next steps.

Will my products be returned after the shoot?

Yes, your products will be returned after the complete payment. You can arrange the return shipping yourself, or we can arrange it for you at an additional cost.

Do you provide product storage if I want to schedule multiple shoots?

Yes, we can securely store your products for up to one month for multiple scheduled shoots.

Is there a minimum quantity requirement for booking?

The minimum garment/product quantity for a shoot is 10.

Can I make changes to my selection after booking the shoot?

Changes to your selection can be made within 2-3 Days of booking. After that, we’ll do our best, but changes may not be guaranteed.

Can I add extra shots after placing my order?

Yes, you can add extra shots after placing your order. Please contact our support team at the earliest to modify your requirements.

Is it possible to shoot with multiple models in one session?

Yes, shooting with multiple models in one session is possible. Please discuss this with our team in advance to make the necessary arrangements. Prices are subject to vary for additional model requirements.

Do I need to send accessories or props with my products?

We provide complementing accessories for styling. However, if you have specific accessories or need special statement pieces to complement your garments, you are welcome to send them along. Kindly inform our team in advance so we can make the necessary arrangements.

Do you offer an ironing/steaming service?

Yes, we provide steam ironing to remove creases and ensure each garment looks fresh and presentable.

Can I book only a video or reel shoot?

Yes, you can book video or reel shoots separately, depending on your brand’s requirements.

Do you shoot Instagram-style reels?

Yes, we do. You can share reference reels with our team, and we’ll follow a similar approach during the shoot.

Is makeup and hairstyling included for models?

Yes, we provide makeup and hairstyling to ensure the model enhances the overall presentation of your products in the final visuals.

Who decides the location for outdoor shoots?

The location is finalized based on your requirements or any references you share. You can suggest a preferred location, or our team can recommend one that aligns with the overall look you’re aiming for.

Is there a minimum garment quantity required for outdoor shoots?

Yes, a minimum of 35 garments is required for outdoor shoots.

Can I get behind-the-scenes (BTS) images or videos of the shoot?

Yes, we can provide 1-2 clips for your approval; however, this should be discussed with our team beforehand.

How long do I have to send my products after booking the shoot?

Kindly ensure your products reach us at least 3-4 days before the scheduled shoot.

Do I get to choose my date and time for my shoot?

Yes, you can select your preferred date and time based on model and slot availability. For in-demand models, scheduling depends on available slots, and for in-town models, a minimum of 50 products or garments is required.

Will we have a call to plan before the shoot?

Yes, our team will connect with you to understand your brand and shoot requirements before we begin.

Are accessories or props charged separately?

No, there is no extra charge for accessories or props.

Can I send my own references for the shoot style?

Yes, you can share your references with us. If the requirements involve additional elements beyond standard styling, they may fall under our creative or premium shoot options.

Can I visit the studio during the shoot?

Studio visits during the shoot are not permitted, but you may visit 1-2 days before the shoot to share references and guidelines with our team.

How can I track the progress of my shoot?

If you book online, you’ll receive regular updates and notifications regarding your shoot status.

What if the garment doesn’t fit the model properly?

If the garment is slightly loose, we can clamp it for a better fit. In case it’s too tight or too loose to adjust, we recommend sending two size options to avoid any fitting issues during the shoot.

What if the model I selected is not available?

In case your chosen model becomes unavailable due to unforeseen reasons like illness or travel issues, we’ll inform you in advance and suggest an alternative model. Any changes will be discussed and confirmed with you before proceeding.

What if I’m not satisfied with the images—can a reshoot be done?

We strive to meet your expectations and provide one round of revisions based on your feedback. If the shoot has been executed as per the shared references and a reshoot is still requested, it will be considered a new shoot and charged separately.

What affects the final pricing?

Heavy or flowy garments (e.g., lehengas, anarkalis, gowns) require extra styling and handling, incurring additional charges.
Raw images or PSD files are available at ₹100 + GST per item/folder.
PNG images cost ₹100 + GST each.
Higher DPI, resolution, or pixel sizes may cost up to ₹250 per image.
Additional eCommerce backdrops (white/light grey) cost ₹100 + GST per item/folder.
A front image on a white backdrop for Amazon.in costs ₹25 per image.
Custom shoot guidelines or additional requirements must be provided upfront, as extra charges may apply based on specific preferences.

Does the cost vary based on the type of clothing or product?

Yes, the cost may vary for heavy, flowy, or complex garments due to additional styling and handling requirements.

Is GST included in the final shoot cost?

Yes, 18% GST is included in the final cost.

Will I receive a GST invoice for the shoot?

Yes, a GST invoice will be shared after the full payment is received.

What if I don’t want to pay GST or don’t have a GST number?

We issue GST-compliant invoices for all bookings. Even if you do not have a GST number, 18% GST will still be applicable as per government regulations.

Do you accept cash payments?

Yes, cash payments are accepted, but only with GST billing.

How can I pay in USD or other international currencies?

For international payments, we share our bank account details for transfers in USD, GBP, EUR, and other major currencies. PayPal is also available as a payment option. Alternatively, you can make a SWIFT transfer to our INR account with HDFC Bank in India.

Payment process for booking a shoot?

A 50% advance payment is required at the time of booking confirmation. The remaining 50% must be paid after you receive and review the watermark images. Once the final payment is made, we will deliver the images without watermarks.

What are the payment terms?

At VOILA Studio, we offer flexible payment options to suit your convenience. You can pay using various methods such as UPI, credit/debit cards, EMI, wallets, net banking, PhonePe, GPay, and more.

Do you offer international payment options?

Yes, we offer flexible international payment options for our global clientele, including bank transfers in USD, GBP, EUR, and other major currencies. PayPal and SWIFT transfers to our INR account are also available.

What is the turn-around time?

The delivery timeframe is 10 to 15 working days from the day the advance payment is received or the garments received, whichever occurs first. Any urgent requests will be subject to additional charges and availability.

How are final images delivered?

First, we will send you watermark images for review. Once you confirm that you are satisfied, we will provide the final images through an encrypted link to ensure secure access.

What formats are the final videos delivered in?

Final videos are delivered in MP4 format, in either portrait or landscape orientation, depending on the shoot requirement.

What formats are the final images delivered in?

Final images are delivered in JPEG format, under 1MB, as per e-commerce platform guidelines.

Can images be delivered in PNG format?

Yes, PNG format can be provided at an additional cost, which must be discussed before the shoot.

Are raw images provided?

Yes, raw images can be provided at an additional cost, which must be discussed before the shoot.

Are color correction and retouching included in the package?

Yes, color correction and retouching are included in the package.

How long will the final download link remain active?

The final download link will remain active for 7 days.

How many revisions of edits are included?

One round of revisions is included. After we share the watermarked images for review, you can share all your corrections at once.

Can I request additional edits after receiving the final images?

Yes, additional edits can be provided; however, they will be subject to an additional charge.

Where can I use these images?

You can use these images on online platforms like websites, e-commerce marketplaces, and social media. However, they cannot be used for print materials, packaging, or any offline promotions. If you need to use the images beyond online platforms, additional charges will apply from the agency, and the model will also charge a royalty fee.

Where is your studio located?

Our studio is located in Gurugram, Haryana.

How long have you been in business?

We’ve been proudly serving brands with professional e-commerce shoots since 2019.

Have you worked with well-known brands?

Yes, we’ve had the opportunity to work with several renowned brands including Asian, Tommy Hilfiger, Sansui, The Roadster Life Co., Jeep Apparel, DCYPHR, and many others across various categories.

MALE

FEMALE

KIDS