Product Return After E-commerce Shoot

At VOILA Studio, we prioritize the safety and security of your products during every stage of the e-commerce photoshoot process. However, we understand that unforeseen circumstances may occur during product transit. The following outlines our dispatch, damage, and compensation policies:

Product Return Process

Once your e-commerce shoot is complete, we carefully repack and ship the products back to your designated address. In the event that a product is lost or damaged during transit before delivery, we will compensate you for the loss.

Compensation for Lost or Damaged Products

If your product is lost or damaged in transit, VOILA Studio will calculate compensation based on the actual value of the product, adjusted by an agreed-upon percentage. Our executive will contact you to discuss and confirm the compensation details.

Steps to Address the Issue

1. Notification: Immediately inform us upon identifying any product loss or damage.
2. Evaluation: Our team will evaluate the claim and calculate compensation based on the actual product value and agreed terms.
3. Contact: Our executive will connect with you to finalize the compensation agreement.
4. Payment: We will release an initial compensation amount as part of the settlement process.

VOILA Studio is committed to ensuring a seamless experience for every client — whether it’s model shoots, catalog shoots, or e-commerce photography. We take utmost care to safeguard your products while delivering the highest standards in the industry.

For any questions or concerns regarding our dispatch or return policy, please contact us:

• Email: info@voilastudio.in
• Phone: +91 9560226009

Your satisfaction is our priority. We’re here to ensure your experience with VOILA Studio exceeds expectations.