Privacy Policy

At VOILA Studio, we value the trust you place in us. This Privacy Policy describes how we collect, use, share, and protect your personal data through the VOILA Studio website (voilastudio.in). By using our platform or providing your data, you agree to the terms of this policy, governed by the laws of India.

Collection

We collect your personal data to deliver services, manage orders, enhance user experience, resolve disputes, and ensure safety. This includes requesting access to your messages, contacts, location, or device info — all used to improve service quality. You may opt-out from marketing communications anytime.

Use

We use collected data to fulfill your requests, personalize experiences, improve our platform, conduct research, and resolve issues. Your data may be used for marketing, analysis, and service improvement — with opt-out options available.

Cookies

Cookies and similar tools help us analyze traffic, personalize content, and improve safety. These can be managed via your browser settings. We also use tools like Google Analytics to track performance.

Sharing

We do not share your personal data for client pricing visibility. However, we may share data across our VOILA verticals (e.g., VOILA Biz, E-Kart, Retail), credit bureaus, or legal entities, unless you opt out.

Security Precautions

We follow industry-standard security practices (e.g., ISO/IEC 27001:2013). However, we cannot guarantee 100% internet security. Users must safeguard their login credentials.

Choice / Opt-Out

You can opt out of non-essential marketing communications through email unsubscribe links or your account settings.

Advertisements

Third-party advertisers may show ads based on your usage. You can disable personalized ads from device settings.

Use of Children’s Information

Our platform is intended for individuals eligible to form legal contracts under Indian law. We do not knowingly collect data from users under 18.

Data Deletion and Retention

You may delete your account through your profile settings. Some data may be retained for fraud prevention or legal compliance. After 6 months, your eCommerce photoshoot data is auto-deleted from our system.

Your Rights

You have the right to access, update, or rectify your personal data. Consent can be withdrawn by contacting us, although some platform access may be affected.

Consent

By using this platform or providing your data, you consent to its collection, storage, use, and processing as outlined here.

Changes to This Policy

We may update this Privacy Policy periodically. Major changes will be communicated via email or platform notifications.

Queries

If you have any concerns or questions regarding your data, please contact us through the information below.

Contact Us

For any privacy-related inquiries:

• Email: info@voilastudio.in
• Phone: +91 9560226009